Privacy Policy waja333 – How We Protect Your Personal Data

To provide a quality and secure service, waja333 collects several categories of personal data from our members:

• Registration Information: Your full name, email address, phone number, date of birth, and username provided when you created your account.
• Verification Documents (KYC): A copy of your identity card or passport for identity verification purposes as required by our integrated KYC procedures.
• Financial Information: Bank account number, bank name, and payment method details you use for deposits and withdrawals. Full credit or debit card numbers are never stored in our systems.
• Platform Activity Data: Game history records, bets placed, bonuses used, and account activity logs for account management and security control purposes.
• Technical Data: IP address, browser type, device type, operating system, and general location data collected automatically when you access the waja333 platform.
• Communication Information: Records of conversations with our customer support team via live chat or email for quality control and issue resolution purposes.

The personal data we collect is used solely for legitimate and clearly stated purposes as follows:

Waja333 will not use your personal data for third-party marketing purposes without your explicit consent.

Waja333 does not sell, rent or transfer your personal data to external parties for commercial purposes. In limited circumstances, we may share data with the following parties:

• Payment Processors: Required transaction information is shared with verified payment gateways such as DuitNow and FPX to process your deposits and withdrawals.
• Game Providers: Minimal game session data is shared with third-party game providers partnered with waja333 to ensure a smooth gaming experience.
• Legal Authorities: waja333 will disclose data to government authorities or law enforcement when required to do so by court order or applicable legislation.
• Technical Service Partners: Technical infrastructure providers and cloud service partners who help us operate the platform may have limited access to data for operational purposes only.

Protecting your personal data is waja333's number one priority. We implement multiple layers of security to keep your data safe at all times:

• 256-bit SSL Encryption: All communications between your browser or app and the waja333 servers are encrypted using the same standard employed by major banks.
• Two-Factor Authentication (2FA): An extra layer of security that requires verification through your device each time you log in from a new device.
• 24/7 Monitoring: The security monitoring system operates around the clock to detect and respond to any suspicious activity in real time.
• Internal Access Control: Only authorised personnel with a specific need may access members' personal data — with all access logged and regularly audited.
• Secure Data Backup: Data is stored on high-redundancy servers with regular backups to ensure service continuity and prevent data loss.

As a waja333 member, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about your account at any time.
• Right to Rectification: If any data we hold is inaccurate or out of date, you have the right to request an immediate correction.
• Right to Erasure: Under certain circumstances, you may request us to delete your personal data — subject to legal obligations that prevent complete deletion.
• Right to Object: You have the right to object to the processing of your data for specific purposes such as marketing communications.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the rights above, please contact the waja333 customer support team via live chat. We will process your request within a reasonable timeframe.

Waja333 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for basic platform functions such as verifying your login session. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how you use our platform — most visited pages, response times, and similar metrics — to help us improve the user experience.
• Functional Cookies: Allows the platform to remember your preferences such as language, odds format, and other settings to deliver a more personalised experience.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the functionality of our platform.

Waja333 does not retain your personal data longer than necessary to fulfil the original purpose of collection or to comply with legal obligations. Our general guidelines are:

• Active account data is retained for the duration your account remains active.
• After account closure, basic data is retained for the minimum period required by applicable law for compliance purposes.
• Financial transaction records are retained in accordance with applicable legal requirements.
• Customer communication data is retained for a reasonable period for quality control purposes.

Waja333 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. When material changes are made, we will notify you via a prominent notice on the website or by email to your registered address.

Your continued use of the waja333 platform after changes are published constitutes your acceptance of the updated policy. It is your responsibility to review this page periodically.